Travel Management

Travel Management Companies (TMC) are under growing pressure to deliver not just logistics but safety.

With global travel becoming more unpredictable, clients now expect more than just flights and hotels; they expect travel risk management, crisis preparedness and duty of care compliance. That’s where HET comes in.

 Hostile Environment Training (HET) equips travel professionals and clients’ travellers with the essential skills to navigate volatile, unfamiliar or high-risk environments. Our training supports your ability to protect travellers, enhance your value offering and maintain a strong reputation in the travel management industry.

 Why Travel Management Companies Need HET

 As a TMC, your reputation is built on reliability and safety. Offering or recommending hostile environment training enables you to:

• Enhance Your Duty of Care Services: Help clients meet internal and legal travel safety obligations. HET adds a practical, safety-focused layer to your travel risk offering.
• Support High-Risk Travel Requests: Whether it’s media, NGOs or engineering teams, when clients ask about travel to conflict zones or remote regions, be ready with a trusted training solution.
• Differentiate Your Services: Most TMCs stop at policy documents and checklists. Offering practical, real-world training makes you a true partner in traveller safety.
• Protect Your Travellers and Your Brand: When something goes wrong, everyone looks to the TMC. HET helps reduce preventable incidents and ensures travellers are equipped to make safe decisions.
• Boost Your Internal Knowledge: Train your own travel advisors and account managers so they can better brief, advise and support clients travelling to challenging locations.

What’s Included in the Training?

Our Hostile Environment Training is designed with traveller safety and real-world application in mind. We focus on the risks your clients face and the decisions they need to make on the ground.

 Participants will gain:

• Pre-Travel Risk Assessment Skills: Learn how to evaluate a destination’s threat level and prepare accordingly, including planning safe transit routes and identifying red flags.
• In-Country Safety Techniques: Cover personal security, movement planning, local liaison and what to do in case of surveillance, harassment or detainment.
• Emergency Response Protocols: Evacuation planning, communications under duress and crisis navigation so travellers are never caught off guard.
• Medical and First Aid Training: Practical trauma care and remote first aid to help manage injuries when professional medical support is unavailable or delayed.
• Cultural Awareness: Avoid escalating situations due to misunderstanding or offence, crucial in volatile or conservative regions.
• Survival Techniques: Critical survival training for extreme or isolated scenarios, tailored to the types of travel your clients undertake.

Built for TMCs and Their Clients

Whether you're managing logistics for NGOs, media teams, infrastructure projects, academic research or high-net-worth travellers, our training supports your mission:

• Prepare clients for deployment to high-risk destinations
• Upskill internal staff to better handle complex travel accounts
• Offer HET as a value-added service in your travel packages
• Partner with us as your go-to hostile environment training provider

Stay Ahead of Travel Risk

 Where the line between business travel and crisis response is increasingly thin, being ready is non-negotiable. Clients are no longer just buying travel; they’re buying peace of mind. With HET, your TMC can deliver both.

Whether you want to up skill your internal team or offer Hostile Environment Training to clients travelling to high-risk areas, we’re here to help.

Get in touch today to discuss how HET can support your Travel Management Company and the people who rely on you.